Department Services

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Communications & 9-1-1

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The Communications Center receives and handles all emergency and non-emergency calls for assistance from the public. It is in operation and staffed with up to 2 Communication Officers, 24-hours a day, 365 days a year. A total of 7 Communication Officers work 12-hour shifts.

Communication Officers are highly trained employees skilled at multitasking operations that often requires them to answer phones, input data requests in the Computer Aided Dispatch (CAD) system, and answer inquiries from officers in the field over the radio, simultaneously. 

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Animal Control

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Animal control and related matters in Claremont are handled by the Inland Valley Humane Society (IVHS). Injured, stray, lost or noisy animals, as well as animal attacks, can be reported directly to the IVHS during business hours or through the Claremont Police Department after hours. 

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Live Scan Fingerprinting

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Live Scan fingerprinting services are provided during specified days and times by appointment only. 

To Make a Live Scan Appointment:  Contact the Records Bureau

Service Fees:  A Police Department service fee is charged, and Department of Justice and FBI fees may also be applicable, depending on the reason for the fingerprinting.

The Claremont City Council authorized the collection of fees from users of certain non-essential police services that are not directly related with the protection of life and property. The fees are designed to provide cost recovery for these non-emergency services. Fees are based upon formulas approved by Council, and are adjusted every July, or when there is a significant change in a cost factor.

Massage Permits

   

To protect the health, safety, and welfare of Claremont citizens, the activity of massage establishments and technicians operating within Claremont is regulated in accordance with Claremont Municipal Code sections 5.36.010 - 5.36.140. 

The City of Claremont is also authorized, by virtue of the State Constitution and California Government Code Section 51031, to regulate massage establishments by imposing reasonable standards relative to the skill and experience of massage operators and technicians, and reasonable conditions on the operations of massage establishments. 

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Parking Ticket Online Payment

Citation Processing Center  

We have made it convenient for you to pay your Parking Tickets. Please follow the link below to be redirected to the Citation Processing Center. 

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Police Report Request

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There are various laws governing the release of information, including the California Public Records Act and the California Government Code. In general terms, if you have been the victim of a crime, were involved in a traffic collision, or have some other involvement in an incident resulting in a police report, you may be eligible to obtain a copy of that report.

To Request a Police Report:  Contact the Records Bureau by phone or in person

Service Fee:  The Claremont City Council authorized the collection of fees from users of certain non-essential police services that are not directly related with the protection of life and property. The fees are designed to provide cost recovery for these non-emergency services. Fees are based upon formulas approved by Council, and are adjusted every July, or when there is a significant change in a cost factor.

Property Release

   

The Property and Evidence Unit is responsible for receiving, storing, tracking, and disposing of all property and evidence booked at the Police Department. "Property" is considered items held for safekeeping and/or found property. The Property and Evidence Unit is staffed by one full-time civilian employee and supervised by the Detective Bureau Lieutenant.

Confiscated and unclaimed items are auctioned to the public. Items up for auction may be viewed at www.propertyroom.com.

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Solicitation Permits

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All persons, businesses, and organizations wishing to solicit in Claremont for any money, funds, or contributions are required to obtain a permit prior to soliciting.  Other legal requirements and regulations contained in the City's solicitation ordinance and Claremont Municipal Code (CMC) 5.40 are summarized in the sections below:

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Victim Services

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Victim Information & Notification Everyday (VINE)

VINE is an automated computer program that provides crime victims with continuous access concerning an inmate's custody status. By calling the VINE number 1-877-846-3452, registering on line at VINELink, or using the VINEmobile™ app, a victim can anonymously check on an offender’s custody status.  Victims can also register to receive automated notifications about changes in that status via their choice of format: by phone, email, text message (SMS), or TTY device when an offender's custody status changes.

Other Resources