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How to File an Accessibility Complaint

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The City works to ensure that people with disabilities have access to City programs, services, activities and facilities by complying with applicable Federal, State and local laws. 

The City’s ADA Coordinator is available to answer questions from citizens about accommodating persons with disabilities, and complaints may be filed using any of the methods described below.  After a complaint is received, the allegations are investigated within 14 days, and a letter is sent to the complainant advising him/her of the resolution.

Method   Detail
 Mail
  • Print and complete the Accessibility Complaint Form [PDF]
  • Submit to:
  • Shelley Desautels, City Clerk
    City of Claremont
    207 Harvard Avenue, Claremont CA 91711

     Email or Phone Refer to the contact information to the left of this table.
     

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