HEALTH ALERT: CORONAVIRUS INFORMATION -  An important update regarding COVID-19


COVID-19 Information

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Updated 4-2-20

The City of Claremont continues to assess the impacts of COVID-19 (Coronavirus) in consultation with Los Angeles County Public Health Officials and our local partners. This is an evolving situation that staff is responding to quickly and with the safety and well being of the community and our employees as our priority.

Safer at Home FAQ

Updated Executive Order March 21, 2020


Wilderness Park Pass Extension

In response to Federal, State, and LA County orders, park restrooms, playgrounds, the Claremont Wilderness Park, and the Thompson Creek Trail remain closed.

Attention CHWP 2020 Annual Pass Holders:  Annual passes will be extended beyond December 31, 2020 to match the duration of this closure. For example, if the Wilderness Park remains closed for 60 days, annual passes will be valid 60 days after December 31, 2020.  


All City Parks and Trails Closed

Due to the COVID-19 Safer at Home Executive Order, all City parks are closed until further notice. This includes all sports courts, fields, restrooms, trails, and playgrounds. Passive areas of parks remain open to members of families that reside together who wish to get some fresh air and exercise. This does not mean gatherings are permitted. For your health and safety, we remind you to use caution and abide by social distancing requirements. During this time, City staff will be working to make necessary maintenance improvements and repairs, so that parks are spruced up and ready to go when the Order is lifted. We appreciate your cooperation in this effort.


LA County Safer at Home Order

On Thursday, March 19 at 5:30 pm, the County announced the Safer at Home Order. The order requires residents to stay home except for essential outings including grocery shopping, medical care, and basic services.

Effective, Monday March 23, City buildings will be closed. We are moving our employees to telecommuting, shift work, and flex schedules to ensure their safety and the safety of the public. Public safety, sanitation, maintenance and senior meal pick up will continue.

The City's Overnight Parking ordinance has been suspended and we will not be issuing citations.

Please look for an additional updates on our plan for the continuation of City services.

LA County Safer at Home Order


One-Stop State Website:

On March 18, 2020, Governor Gavin Newsom announced the launch of a new Novel Coronavirus (COVID-19) public awareness campaign to provide useful information to Californians and inform them of actions they can take to further prevent the spread of the virus. The campaign is anchored by a new, consumer-friendly website,, that highlights critical steps people can take to stay healthy and resources available to Californians impacted by the outbreak, including paid sick leave and unemployment assistance.


City/County Official Announcements 

March 21, 2020 - Updated LA County Safer at Home Order

March 19, 2020 - LA County Safer at Home Order

March 16, 2020 - City Statement - City Facilities Closed to the Public

March 16, 2020 - LA County Public Health Issues Order to Prohibit Group Events and Gatherings, Require Social Distancing Measures and the Closure of Certain Businesses

March 14, 2020 - Declaration of Local Emergency

March 13, 2020 - City Statement - Cancellation of Classes/Large Gatherings and Closure of YAC/TAC

March 12, 2020 - Governor's Executive Order

March 11, 2020 - City Statement - Cancellation of Special Events and Closure of Senior Centers


Declaration of Local Emergency 

On March 14, 2020 at 3:30pm, the City declared a local emergency in order to request resources, if needed. This is a precautionary action which will allow the City to react quickly should the situation escalate.

City Operations

City facilities are closed to the public through April 30, 2020. This includes all public meeting spaces, lobbies, and community buildings. This may be extended by County orders. If you have business with the City, we request you make a phone or online appointment.

By Appointment Services:

  • Building Permits & Plan Check Services: Call (909) 399-5471 for information or to schedule an inspection.
  • Engineering Permits & Plan Check Services: Call (909) 399-5465 for permit review via online or by phone.
  • Planning Permits & Plan Check Services: Call (909) 399-5470 for permit review via online or by phone.

Sanitation PaymentsNo In-Person Payments Accepted

  • Payment Via Telephone – (909) 399-5453
  • Payment Via Online – Visit
  • Payment Via Check – Use Drop Box located Outside City Hall Main Entrance. Payment should be accompanied by a remittance slip so that it can be applied to the appropriate account.

All Other Services: Contact (909) 399-5460 and you will be transferred to Police Records. Police Department staff will assist with transferring you to the appropriate City personnel.

Police and Sanitation services continue as normal. The City is taking extra precautions for the safety and well-being of our staff and the public. City management is working with staff to accommodate personal circumstances while ensuring City operations continue. Please be aware that services may be reduced due to impacts to staffing.



In an abundance of caution and to protect our vulnerable populations, the City has taken the following actions

  • All Commission and Committee meetings have been cancelled through April 10.  
  • All recreation classes have been cancelled.
  • All facility rentals have been cancelled.
  • Large gatherings have been cancelled.
  • The TAC and YAC have been closed.
  • Joslyn and Blaisdell Centers have been closed. 
  • Congregate meal service for our seniors has been moved to meal pick up on Mondays and Wednesdays.
  • All park bathrooms, playgrounds, basketball hoops, tennis courts, trails, and picnic areas are closed. 
  • Pooch Park is closed. 
  • The Claremont Hills Wilderness Park and Thompson Creek Trail are closed.
  • The Overnight Parking Ordinance has been suspended. Village parking restrictions are not being enforced.


Senior Meal Service & Senior Activities

Both the Joslyn Center and the Blaisdell Center are closed. Lunches will be available in front of the Joslyn Center for Nutrition Program participants on Mondays and Wednesdays between 11:00 a.m. and 1:00 p.m. On Mondays, participants will receive boxed lunches for Monday and Tuesday. On Wednesdays, participants will receive boxed lunches for Wednesday, Thursday, and Friday.


Senior Hours at Local Grocery Stores

Below is a list of grocery stores and hours of operations for seniors only. We will update as necessary.

Senior Hours at Local Grocers


City Council & Commission Meetings

Due to the ongoing emergency concerning the COVID-19 virus, the next regular meeting of the City Council scheduled to be held on April 14, 2020 at 6:30 p.m. will conform to Executive Order N-29-20, which suspends certain requirements of the Brown Act. For the safety and well-being of the public and City employees, the meeting will be held remotely using Zoom, and therefore members of the public will not be permitted to be physically present for this meeting.  A link to the meeting will be provided on the City website the day of the meeting, so anyone who under regular circumstances watches online will be able to do so.  Although not necessary to participate in the City meeting, you may download a personal Zoom account to familiarize yourself with its functions:

The guidelines for how to participate remotely, including how to provide public comment, as well as how to view the meeting, will be posted on the City website, sent out in the City Manager Weekly Update on Thursday, April 9, shared on the City’s social media platforms, and included in the email sent to those persons who have asked to receive City Council agendas. We appreciate the community’s patience and understanding during this unprecedented time.

All other Commission and Committee meetings have been cancelled until April 10.  


Claremont Police Department Operations

In response to the guidance received by the Federal, State, and Los Angeles County Public Health Officials, the Claremont Police Department is adapting to the challenges impacted by COVID-19. We have not changed or reduced our deployment strategies at this time and will continue to respond to all law enforcement related activities in Claremont. This is an evolving situation, and the Claremont Police Department is working to maintain field staffing levels that ensure high-quality response times to emergency calls for service within the City.

At this time, it is our goal to continue to provide the highest level of safety and service while preserving the health and well-being of our personnel and our community. Based on logical response precautions, CPD has modified some procedures to limit the exposure of the public and our staff. For example, we may accept and document certain non-emergency crime reports over the telephone rather than in person. To file a crime report, please call our Claremont Police Department at (909) 399-5411. Staff will determine if a phone report can be completed or if the situation would best be served with an officer contact. If you are experiencing flu-like symptoms, fever, or a respiratory illness, please notify us when you make the call. This will allow our first responders to take any needed safety precautions prior to their arrival.

To protect the health of the public and our CPD personnel, and to potentially slow the rate of transmission of COVID-19, we are limiting access to the Claremont Police Department lobby with the exception of essential or emergency situations. We encourage residents to call ahead at (909) 399-5411 to determine if we can serve you without requiring a visit. If your need requires a visit, we will schedule an appointment to ensure limited people within our lobby. This practice will stay in effect until further notice.

Lobby restrictions DO NOT apply to the following:

-Regularly scheduled child-custody exchanges (to take place by front door monitored by video surveillance)

-Individuals who are required by law to check in with law enforcement for compliance to terms of release.

-Situations in which a law enforcement presence is needed to immediately protect life, safety or property.

-Mandatory visits for payment of fees or collection of property.

We apologize for any inconvenience that these adjustments may cause. Please know that the men and women of the Claremont Police Department are committed to the safety and well-being of our citizens and dedicated to maintaining the superior service everyone has come to expect from our personnel. During this time, we are encouraging everyone to remain rational and remember to keep the current situation in perspective. We ask that you help protect your Claremont Police Department officers and support staff, so that in turn, we can continue to work hard to protect you!


Temporary Changes to Recycling

Waste Management, the City’s recycling processor, has temporarily shut down its recycling sorting facility due to COVID-19.  The manually sorting process utilized at the facility do not allow for appropriate social distancing to protect employees.  During the temporary shutdown, the City will be picking up trash and recycling containers as one load. Residents are encouraged to reuse their recyclables when possible.  Concerned residents can also store their clean, dry recyclables with the intent to recycle them once the restrictions are lifted.  Those that plan to store their recyclables, should focus on these four basic types of materials

  • Plastic jugs, bottles, and jars (plastics #1 and #2 only) 
  • Glass bottles and jars
  • Paper, paper boxes, and cardboard.
  • Cans (soup cans, beverage cans, etc.)


All materials must be clean and dry, with no food residue.  We will continue to make the community aware of any developments with respect to the recycling program.


Sanitation Special Services

While residents are encouraged to stay home, the Sanitation Division is currently fully operational and available to provide service to our customers. In addition to standard collection services, residents can also schedule bulky item pickups and bin rentals. The Sanitation Division will pick up three bulky items per household, per calendar year at no charge. The program is intended for large, bulky items that do not fit in your regular refuse container, such as large appliances, furniture, and mattresses.  Appointments are available on a first-come, first-served basis.  After the three free items have been picked up, additional items can be collected for a fee.  Due to recent increases in bed bug infestations, soiled, infested, or contaminated items must be sealed in heavy plastic. Glass items, such as mirrors and windows must also be taped and wrapped in heavy plastic for safety. Bin rentals are also currently available for those looking for extra disposal capacity to accommodate your spring cleaning.  For more information regarding our services or to schedule an appointment, please contact the Community Services Department at (909) 399-5431.

Urban Forest Activity

The City’s contracted trimming company, West Coast Arborists, will continue to prune trees. Pruning trees is considered an essential service. All WCA staff will follow strict COVID-19 work restrictions. Pruning will continue in the neighborhoods north of Base Line, between Indian Hill and the westerly City boundary. Tree pruning will progress through the spring. All City trees are pruned on a regular basis using only the highest professionally accepted standards, and in a manner that will encourage good development while preserving their health, structure, and natural appearance.  



Dial-A-Ride fares have been suspended until March 31, 2020. Tickets are not needed for rides and patrons may still ride.


Water Quality and Reliability

Golden State Water Company would like to reassure customers that the water they receive is safe to drink and meets all state and federal health and safety standards. Water delivered to customers is treated and tested to ensure it meets drinking water requirements. Their team of water professionals is committed to ensuring customers have reliable water at their taps when they need it. They do not anticipate any water service interruptions, even during periods when communities are directed to “shelter in place.”  For more information, visit


Community Impacts


The presidents of the five undergraduate institutions of The Claremont Colleges and two graduate institutions (Pomona College, Scripps College, Claremont McKenna College, Harvey Mudd College, Pitzer College, CGU, and KGI) announced that all in-person course instruction will transition to online instruction. The undergraduate institutions are requesting that students not return to campus after spring break and instead continue their studies remotely online.


On March 14, LA County announced that it will close Library branches to the public through March 31. Staff will be available by phone for reference questions. The Claremont Helen Renwick Library will keep the lobby open for customers to pick up holds beginning Tuesday, March 17 at 9 am. All public programming has been cancelled through March 31, 2020.


All CUSD schools are closed.


The Farmers Market has been suspended for four weeks, beginning Sunday, March 15, 2020.


Earth Day scheduled for Saturday, April 18 has been postponed (date TBD).


Volunteer Information

Thank you to all the generous community members who have offered their assistance as we deal with the COVID-19 Crisis. The City has put together a Volunteer Information page for those who wish to help out during this time. 

Volunteer Information Page




Disaster Assistance Loans for Small Businesses

Disaster Assistance Loans are now available to Los Angeles County small businesses economically impacted by the Coronavirus (COVID-19). Applicants may apply online, receive additional disaster assistance information and download applications at Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance. Individuals who are deaf or hard-of-hearing may call (800) 877-8339. Completed applications should be mailed to: U.S. Small Business Administration, Processing and Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155. The deadline to apply for an Economic Injury Disaster Loan is December 16, 2020.

SBA Press Release



In response to the  COVID-19 pandemic, the California Department of Motor Vehicles (DMV) has asked California law enforcement to exercise discretion for 60 days in their enforcement of driver license and vehicle registration expiration dates beginning March 16, 2020. The DMV is taking this action so that at-risk populations, including seniors and those with underlying  health conditions, can avoid required visits to DMV field offices.

DMV Press Release


Financial Resources for Residents Impacted by COVID-19

The Department of Public Social Services is aware of the financial impact that the Coronavirus is having on the health and financial well-being of County of Los Angeles residents, leaving thousands unemployed or underemployed.  The department has provided resources to help residents who may be experiencing financial challenges due to the pandemic (click on link below).

Financial Resources for Residents Impacted by COVID-19


HUD Foreclosure and Eviction Moratorium

U.S. Department of Housing and Urban Development (HUD) Secretary Ben Carson, in consultation with the Trump Administration and the Coronavirus Task Force, has authorized the Federal Housing Administration (FHA) to implement an immediate foreclosure and eviction moratorium for single family homeowners with FHA-insured mortgages for the next 60 days. These moratoriums are part of the continued effort to address impacts to the financial well-being of America’s individuals, families, and businesses caused by Coronavirus (COVID-19).



Tri-City Mental Health 

Tri City Mental Health urges you to take steps to care for your mental health as we are aware that some anxiety is to be expected with the uncertainty and the impact of social distancing and isolation, it is important to remain calm during this period of time.  
Below are some tips to help manage emotional distress during this unprecedented time: 

  • Stay informed and visit accredited sources for updates on the local situation.  
  • Maintain a routine and make time to relax and rest. 
  • If you are asked to practice social isolation, or are under quarantine or isolation, stay connected with friends and family remotely through phone, text, or video chatting. This can hopefully ease and avoid anxiety and depression.  
  • Reach out and help by calling someone who you know may be affected by the outbreak. 
  • Be sensitive as discrimination and stigma have a detrimental effect on mental health. This can be avoided by not blaming individuals, groups or communities, nor by assuming that someone may have the virus because of the way they may look or where they/or their families come from. 

Here are a few ways to protect yourself, and others:

  • Avoid close contact with people who are sick. 
  • Wash your hands with soap and water regularly for at least 20 seconds. Alcohol-based hand sanitizers are also effective.   
  • Try not to touch your eyes, nose, and mouth with unwashed hands.  
  • Stay home when you’re sick (except to get medical care). Keep sick children home from school.  If you have a fever, you should remain home for a minimum of 24 hours after your fever subsides without the use of fever reducing medicines.  
  • Cough or sneeze into a tissue or your elbow. Wash your hands afterwards.  
  • Clean and disinfect frequently touched objects and surfaces. 

What Tri-City Mental Health Can do to help: 

  • If you are a resident of Pomona, La Verne, or Claremont and in need of resources of any kind, please contact our Navigator team at (888) 436-3246  
  • If you are practicing social isolation, and are not experiencing a crisis, but feel the need to have someone to talk to please call our main line at (909) 623-6131 during business hours, and ask to be connected to Chris Anzalone.  We will connect you with a supportive person to talk to over the phone. 
  • If you are a client of Tri-City, please reach out to your treatment team for support.  Individuals who are not clients can reach out to our Supplemental Crisis team 24 hours a day to speak with a clinician at (909) 623-6131.

For more information, visit Tri City's website at

Los Angeles County Department of Mental Health

The Los Angeles County Department of Mental Health (LACDMH) supports the wellbeing of our County family, friends and colleagues. When you hear, read, or watch news about an outbreak of an infectious disease, you may feel anxious and show signs of stress, even when the outbreak affects people far from where you live and you are at low or no risk of getting sick. These signs of stress are normal and may be more likely in people with loved ones in parts of the world affected by the outbreak. During an infectious disease outbreak, care for your own physical and mental health and reach out in kindness to those affected by the situation.

LACDMH has published its "Coping with Stress During Infectious Disease Outbreaks” flyer, which is available below:

Strategies for Coping

LACDMH’s 24/7 Access Line at (800) 854-7771 is also available to provide mental health support, resources and referrals.

For more information, visit LACDMH's website at



Fact Sheet

Coronavirus FAQ

COVID-19 Case Map 

CUSD Coronavirus Webpage

Talking to Kids about Coronavirus

CDC Travel Information